Bromic Tungsten Smart-Heat 300 Series Gas Patio Heater-BH0210001

Available in two sizes, the Tungsten Smart-Heat™ Gas series incorporates full-function electronic controls that allow remote operation; patented screen and ionization probe technology that provides remarkable wind resistance, plus easy pivot arm brackets for greater positioning versatility and directional heat control. The Tungsten Smart Heat 300 series patio heater delivers a slick style for outdoor patio heat, suitable for the most exclusive outdoor environments, both residential and commercial, although the 500 is best in larger or areas where you need more coverage. Tinted ceramic transforms an otherwise obtrusive red glare emitted by traditional tiles into a soft glow, enhancing the overall experience and ensuring even heat distribution. Directional ceiling or wall mounts provide greater positioning versatility and heat coverage. Heat deflectors and wireless remotes also available.

Fuel Type- Natural Gas or Liquid Propane. 

 Features:

• Superior wind resistance up to 8 mph

• Heating area up to 120ft²

• All black with a pierced stainless steel "grate" front and 3 burners that emit an impressive red glow

• 26,000 BTU.

• Patented Direct Ignition System is unique to the Smart-Heat™ Gas series

• Electronic ignition - requires 110VAC outlet

• On/off operation

• Wall or ceiling mount

• Unit includes wall mount bracket assembly.  Pole kit required for ceiling mount - sold separately

• See manual for required clearances

• Accessories also available

Tungsten Smart Heat Gas- FAQs

Specs & Measurement

Warranty

1 year manufacturer warranty. Warranty is not transferrable, good for the original owner only.

Shipping & Returns

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail and/or phone.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment once the payment has been approved by our fraud prevention system.

Order Shipment:

All items $200+ ship for free

If your order is stock and we then process the charges to your credit card, it will ship between one to five business days from the date of your order, but we strive to have it sent as quickly as possible from the warehouse.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 2 business days of your order, feel free to follow up with us at support@Patiosanctuary.com.

Please note:

• Orders are shipped daily via Fed Ex Ground, UPS Ground, USPS, and sometimes other reputable Freight Companies to the lower 48 states.

• Freight shipping costs are included with any order going ground to the lower 48 states. HI & AK ship by AIR or SEA at additional cost. Please contact us before purchasing if you live outside of the lower 48 states to receive a quote on the additional charge.

• We do not offer Cash On Delivery.

• A phone number will be required by the freight company so a delivery appointment can be made.

• Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.

•  Any incorrect contact information provided at the time of checkout (i.e address, phone number) that causes a delay in delivery, may cause additional storage fees to be accrued prior to delivery and must be paid by the purchaser.

Damages

• Please carefully inspect the packaging of your item when it arrives. Please take photos of all sides the box if possible. If there is any immediately noticeable damage, you must make note of it when signing for delivery. 

  If the carton arrives with the contents exposed/visible, REFUSE SHIPMENT, sign the carrier's paperwork and write "Carton damaged and refused" on it. Take photos if possible and please notify Patio Sanctuary immediately. We will work with the freight company to have it returned and another unit shipped out ASAP.
  

• On the rare occasion the delivery company damages your item, please write "damaged" when signing the driver's bill and please send photos to support@patiosanctuary.com and we will process an insurance claim on your behalf. Customer service and your satisfaction is of the utmost importance to us so every effort will be made to correct the situation.

Returns/Cancellations

• We allow you to return all new, unused items in their original packaging within 30 days of delivery for a refund MINUS the original AND return shipping costs incurred by Patio Sanctuary.

• A restocking fee between 15%-35% will also be incurred and varies from supplier to supplier, depending on what the supplier charges us. Return condition must be in the original packaging/crating from the factory. If the return is not shipped in the original packaging/crating a refund will NOT be given. No exceptions. Refunds are issued only to the original credit card used.

• If your return is because of our error, you will be not responsible for the shipping costs.

• As these items are generally expensive to ship, we ask that you please measure to make sure the item you are purchasing will fit in your designated space.

• If you received COMPLIMENTARY BONUS ITEMS with your purchase, you will be refunded the order amount, minus return shipping, minus the bonus item cost.