Schwank BistroSchwank Infrared Radiant Heat Gas Patio Heater-Black Commercial Use 2135-2150 Series

Elevate the ambiance of your patio with the powerful yet affordable BistroSchwank outdoor heater, allowing you to keep your outdoor space open even in colder temperatures. Designed with sophistication in mind, our sleek heaters come in both black and stainless steel, seamlessly blending in with your existing decor. Choose between our single-stage for consistent heat or our two-stage (high/low) for adjustable warmth at your fingertips. With various mounting bracket options available, you have complete flexibility for installation. 

 *Also available in stainless/silver*

Fuel Type- Gas

 Features:

• Perfect for restaurants, commercial, Industrial, hospitality or retail settings

• Made with 316 Marine Grade stainless steel to prevent rusting

• Schwank patented ceramic tile design
  

• Adaptable Control options include single/double/triple switch, patio panel and remote.

• Optional faceplate available to add a more modern aesthetic

• Efficient, Clean Direct Infrared Heating Performance

• Black or stainless-steel enclosure to enhance the aesthetics of your patio
  

• Built-in gas lines eliminate portable propane tanks, making the patio more efficient on your gas bill and safer for customers
  

• Access to the control panel for ease of serviceability
  

• Built-in the USA and CAN

• Please see the manual under the Specs tab to see all the requirements, clearances, install info etc.

Schwank Patio Heaters- FAQs

Q1: What does single and two stage mean?

A:  single-stage mode is for a steady heat, and a two-stage is a (high/low) model that can be turned up or down and controlled with the flick of a switch.

Please let us know if you have any questions!

Specs & Measurement

Warranty

 1-year warranty coverage for commercial applications

 Warranty details HERE

WHAT IS NOT COVERED -The Manufacturer shall not be responsible for any expenses, including service, labor, diagnosis, analysis, material or transportation charges incurred during removal or reinstallation of this product, or any of its components or parts. All labor or service charges shall be paid by the owner. This warranty does not cover heating products improperly installed, misused, exposed to or damaged by negligence, accident, corrosive or contaminating atmosphere, water, excessive thermal shock, impact, abrasion, normal wear due to use, alteration or operation contrary to the owner’s manual or if the serial number has been altered, defaced or removed. This warranty shall not apply if the input to the heating product exceeds by more than 2% of the rated input on the rating plate. The Manufacturer shall not be liable for any default or delay in performance by its warranty caused by any contingency beyond its control, including war, government restrictions, or restraints, strikes, fire, flood, acts of God, or short or reduced supply of raw materials or products.

Shipping & Returns

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail and/or phone.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment once the payment has been approved by our fraud prevention system.

Order Shipment:

All items $200+ ship for free

If your order is stock and we then process the charges to your credit card, it will ship between one to five business days from the date of your order, but we strive to have it sent as quickly as possible from the warehouse.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 2 business days of your order, feel free to follow up with us at support@Patiosanctuary.com.

Please note:

• Orders are shipped daily via Fed Ex Ground, UPS Ground, USPS, and sometimes other reputable Freight Companies to the lower 48 states.

• Freight shipping costs are included with any order going ground to the lower 48 states. HI & AK ship by AIR or SEA at additional cost. Please contact us before purchasing if you live outside of the lower 48 states to receive a quote on the additional charge.

• We do not offer Cash On Delivery.

• A phone number will be required by the freight company so a delivery appointment can be made.

• Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.

•  Any incorrect contact information provided at the time of checkout (i.e address, phone number) that causes a delay in delivery, may cause additional storage fees to be accrued prior to delivery and must be paid by the purchaser.

Damages

• Please carefully inspect the packaging of your item when it arrives. Please take photos of all sides the box if possible. If there is any immediately noticeable damage, you must make note of it when signing for delivery. 

  If the carton arrives with the contents exposed/visible, REFUSE SHIPMENT, sign the carrier's paperwork and write "Carton damaged and refused" on it. Take photos if possible and please notify Patio Sanctuary immediately. We will work with the freight company to have it returned and another unit shipped out ASAP.
  

• On the rare occasion the delivery company damages your item, please write "damaged" when signing the driver's bill and please send photos to support@patiosanctuary.com and we will process an insurance claim on your behalf. Customer service and your satisfaction is of the utmost importance to us so every effort will be made to correct the situation.

Returns/Cancellations

• We allow you to return all new, unused items in their original packaging within 30 days of delivery for a refund MINUS the original AND return shipping costs incurred by Patio Sanctuary.

• A restocking fee between 15%-35% will also be incurred and varies from supplier to supplier, depending on what the supplier charges us. Return condition must be in the original packaging/crating from the factory. If the return is not shipped in the original packaging/crating a refund will NOT be given. No exceptions. Refunds are issued only to the original credit card used.

• If your return is because of our error, you will be not responsible for the shipping costs.

• As these items are generally expensive to ship, we ask that you please measure to make sure the item you are purchasing will fit in your designated space.

• If you received COMPLIMENTARY BONUS ITEMS with your purchase, you will be refunded the order amount, minus return shipping, minus the bonus item cost.