Availability:
Estimated Arrival: Between Nov 14 and Nov 19. *ETA to the USA Only
Shipping & Returns: Free Shipping -All orders $200+
SunStar Heating Products, Inc. was founded in 1987 and is well respected in the patio heating industry. SunStar has an Engineering team with many years of experience in both the design and manufacture of a variety of gas appliances. SunStar is also a member of a number of industry trade associations including the NPGA – The National Propane Gas Association. Membership in these associations allows them to monitor both the market and regulatory trends that affect all the products they manufacture and distribute. Patio Sanctuary is proud to carry their portable patio heaters, available in stainless steel or black painted stainless steel.
Fuel Type - Liquid Propane
Features:
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No Electricity is Required
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Portable Wheel Kit is Included
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(4) Cup Holders in Base (Each holds up to a 32 oz. Cup)
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Sleek Design
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Professional Performance
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UL Listed and Safety Certified
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Includes a Flame Failure Safety Device as Standard
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Has Weighted Base to help prevent Tip Over and accepts a Standard 20 lb. Cylinder
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Uniformly Distributes Heat in a 20′ Diameter Circle
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Convenient, Matchless Push-Button Piezo Ignition System
Specs & Measurement
Fuel Source |
LPG -Propane tank NOT included |
Ignition Type |
Push Button Piezo Ignition |
Heat/Output |
40,000 BTU |
Heating Area |
Up to 20 sq ft. Diameter |
Dimensions |
Assembled Height: 89 inchesReflector Diameter: 34 inches |
Weight |
79 lbs |
Color/Finish |
Black. Also available in Stainless/Silver |
Manual/Installation Info |
Click HERE |
Available Accessories |
Protective Cover |
Warranty
One Year Manufacturer Warranty. Details Click HERE
Shipping & Returns
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail and/or phone. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment once the payment has been approved by our fraud prevention system.
Order Shipment:
All items ship for free- please see below for additional details.
If your order is stock and we then process the charges to your credit card, it will ship between one to five business days from the date of your order but we strive to have it sent as quickly as possible from the warehouse. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 2 business days of your order, feel free to follow up with us at support@Patiosanctuary.com.
Please note:
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Orders are shipped daily via Fed Ex Ground, UPS Ground, USPS, and sometimes other reputable Freight Companies to the lower 48 states.
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Freight shipping costs are included with any order going ground to the lower 48 states. HI & AK ship by AIR or SEA at additional cost. Please contact us before purchasing if you live outside of the lower 48 states to receive a quote on the additional charge.
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We do not offer Cash On Delivery.
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A phone number will be required by the freight company so a delivery appointment can be made.
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Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
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Any incorrect contact information provided at the time of checkout (i.e address, phone number) that causes a delay in delivery, may cause additional storage fees to be accrued prior to delivery and must be paid by the purchaser.
Damages
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Please carefully inspect the packaging of your item when it arrives. Please take photos of all sides the box if possible. If there is any immediately noticeable damage, you must make note of it when signing for delivery.
If the carton arrives with the contents exposed/visible, REFUSE SHIPMENT, sign the carrier's paperwork and write "Carton damaged and refused" on it. Take photos if possible and please notify Patio Sanctuary immediately. We will work with the freight company to have it returned and another unit shipped out ASAP.
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On the rare occasion the delivery company damages your item, please write "damaged" when signing the driver's bill and please send photos to support@patiosanctuary.com and we will process an insurance claim on your behalf. Customer service and your satisfaction is of the utmost importance to us so every effort will be made to correct the situation.
Returns/Cancellations
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We allow you to return all new, unused items in their original packaging within 30 days of delivery for a refund MINUS the original AND return shipping costs incurred by Patio Sanctuary.
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A restocking fee between 15%-35% will also be incurred and varies from supplier to supplier, depending on what the supplier charges us. Return condition must be in the original packaging/crating from the factory. If the return is not shipped in the original packaging/crating a refund will NOT be given. No exceptions. Refunds are issued only to the original credit card used.
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If your return is because of our error, you will be not responsible for the shipping costs.
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As these items are generally expensive to ship, we ask that you please measure to make sure the item you are purchasing will fit in your designated space.
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If you received COMPLIMENTARY BONUS ITEMS with your purchase, you will be refunded the order amount, minus return shipping, minus the bonus item cost.