The Outdoor Plus-Sedona 27-Inch Round Hammered Copper Gas Fire & Water Bowl OPT-27RCPRFW

The Outdoor Plus was established in 201, has now grown to become the leading manufacturer of fire & water features. The Outdoor Plus manufactures fire bowls, fire pits, fire tables and combination fire and water bowls/features. All products are proudly made in the U.S.A and everything is designed and built in-house, using luxury, high-grade materials. Patio Sanctuary is proud to be an authorized dealer.

Bring timeless beauty to your outdoor space with the Outdoor Plus- Top Fires Sedona 27-Inch Round Copper Gas Fire & Water Bowl. Boasting a unique metallic finish, its copper construction ensures maximum durability for long lasting enjoyment. The copper will also develop a protective patina over time, ensuring years of unique enjoyment. Also available without the water feature **Please note, each T.O.P. product is special order so all purchases are final. However, you may cancel within 24 hours of placing the order with us**

Features:

• Premium Copper Construction- made to last

• Handmade in the U.S.A

• Unique Piece- Copper will develop a beautiful patina over time creating a unique piece

• Copper Scupper- 8 inch

• Ignition- Choose between Match Lit or CSA certified Electronic Ignition

Specs/Dimensions

• Fuel Type	NG or LP
  BTU's	45,000
  Ignition Type	Match Lit Electronic Ignition-12V
  Bowl Size	27-inch Diameter
  Burner Size	8 inch
  Dimensions	Height: 10" Base: 12" Width: 27"
  Finish	Hammered Patina Premium Copper **Please note, all the products are handmade to order so slight variations may occur**
  Lava Rock or Fire Glass Needed	Lava Rock included. 20lbs of Fire Glass suggested
  What's Included	Bowl, Fire Pan, Gas Orifice (LP or NG) Burner system, Whistle Free Hose, Fire Plate, Mounting Bracket, Copper Scupper, Lava Rock
  Manuals/Spec Sheets/Ignition info	Installation Manual -Match Lit HERE Installation Manual- Electronic Ignition HERE Clearance Guide HERE

     

Frequently Asked Questions (FAQ's)

Q1: What are the ignition choices?

A: Electronic Ignition- Also known as The Smart Weather Electronic Ignition System, has been tested in rain, snow, and 55 mph winds to ensure long lasting reliability and will reignite if blown out in windy conditions. The compact system can be wired by your local electrician to be controlled by a pool controller, remote control, or home automated systems to provide effortless control of the fire feature. This CSA-certified unit is compatible with 12VAC only (12V to 110V transformers are available) and features a glow plug igniter designed to withstand the elements.

The Match Light Ignition System provides a simple manual ignition process that connects to your existing gas source and valve. A key valve upgrade option also available allows a separate key valve to be installed on the side of the fire bowl and includes an additional flex line.

Warranty

•Lifetime warranty on TOP burners.

•Electronics, Gas Valves, & Pilot Assembly: Commercial - Residential use - 1 year, Commercial use 6 months.

•Stainless Steel Pan & Valve Box: Residential use - 5 years, Commercial use 1 year

WARRANTY DETAILS

• Commences from the original sale at Patio Sanctuary and from the date item was shipped.
• This warranty is for the parts and in-house labor by The Outdoor Plus (TOP) The defective product must be sent back to TOP with a Return Merchandise Authorization (RMA) issued by TOP via Patio Sanctuary for that specific product and any other additional information for the nature of the defect or warranty claim. 
What Is Not Covered

• Damages that might result from the use, misuse, or improper installation of this appliance. Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
• Claims that do not involve defective workmanship or materials.
• Unauthorized service or parts replacements.
• Removal and reinstallation cost.
• Inoperable due to improper or lack of maintenance.

Shipping & Returns

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail and/or phone.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment once the payment has been approved by our fraud prevention system.

Order Shipment:

All items over $200 ship for free- please see below for additional details.

If your order is stock and we then process the charges to your credit card, it will ship between one to five business days from the date of your order but we strive to have it sent as quickly as possible from the warehouse.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 2 business days of your order, feel free to follow up with us at support@Patiosanctuary.com.

Please note:

• Orders are shipped daily via Fed Ex Ground, UPS Ground, USPS, and sometimes other reputable Freight Companies to the lower 48 states.

• Freight shipping costs are included with any order going ground to the lower 48 states. HI & AK ship by AIR or SEA at additional cost. Please contact us before purchasing if you live outside of the lower 48 states to receive a quote on the additional charge.

• We do not offer Cash On Delivery.

• A phone number will be required by the freight company so a delivery appointment can be made.

• Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.

•  Any incorrect contact information provided at the time of checkout (i.e address, phone number) that causes a delay in delivery, may cause additional storage fees to be accrued prior to delivery and must be paid by the purchaser.

Damages

• Please carefully inspect the packaging of your item when it arrives. Please take photos of all sides the box if possible. If there is any immediately noticeable damage, you must make note of it when signing for delivery. 

  If the carton arrives clearly damaged and/or the contents exposed/visible, REFUSE SHIPMENT, sign the carrier's paperwork and write "Carton damaged and refused" on it. Take photos if possible and please notify Patio Sanctuary immediately. We will work with the freight company/manufacturer to have it returned and another unit shipped out ASAP.

• Customer service and your satisfaction is of the utmost importance to us so every effort will be made to correct the situation.

Returns/Cancellations

• Because The Outdoor Plus products are custom made, made to order NO refunds will be given unless item is damaged. You may cancel up to 24 hours after placing an order with us but after we have submitted your custom order with TOP, no refunds/cancellations can be made. 

• If your return is because of our error, you will be not responsible for the shipping costs.

• As these items are generally expensive to ship, we ask that you please measure to make sure the item you are purchasing will fit in your designated space.

• If you received COMPLIMENTARY BONUS ITEMS with your purchase, you will be refunded the order amount, minus return shipping, minus the bonus item cost.