Estimated Arrival: Between Jun 14 and Jun 19. *ETA to the USA Only
Shipping & Returns: Free Shipping -All orders $200+
Turn your Karma 32 inch oven into a mobile cooking station with room for extras. It features extra heavy-duty locking casters and a shelf on either side. Made of heavy duty 201 stainless steel.
Size: 39.76”h x 40.49”w x 30.59
Shipping & Returns
Patio Sanctuary's Shipping Policy
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail and/or phone. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment once the payment has been approved by our fraud prevention system.
If your order is stock and we then process the charges to your credit card, it will ship between one to five business days from the date of your order, but we strive to have it sent as quickly as possible from the warehouse. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 2 business days of your order, feel free to follow up with us at support@Patiosanctuary.com
Orders are shipped daily via Fed Ex Ground, UPS Ground, USPS, and sometimes other reputable Freight Companies to the lower 48 states.
Shipping is free on all items over $200, however the products that require freight LTL shipping, also known as lift gate, are delivered curbside, NOT to your front door or to the final destination within your home (such as the backyard) If you require extra assistance, such as white-glove service, please let us know and we can make recommendations.
Freight shipping costs are included/free with any order going ground to the lower 48 states. HI & AK ship by AIR or SEA at additional cost. Please contact us before purchasing if you live outside of the lower 48 states to receive a quote on the additional charge.
We do not offer Cash On Delivery.
A phone number will be required by the freight company so a delivery appointment can be made. Your order won't be delivered until the freight company has spoken to you and set up an appointment. Failure to provide a phone number at the time of order may cause a delay in delivery.
Any incorrect contact information provided at the time of checkout (i.e address, phone number) that causes a delay in delivery, may cause additional storage fees to be accrued prior to delivery and must be paid by the purchaser.
Backorders unfortunately are common these days with all the issues with the supply chain and ports, but we do strive to keep the inventory up to date on our site. If a particular product you ordered from us is on backorder, we will let you know ASAP and it will be your decision if you want to wait or not.
Please carefully inspect the packaging of your item when it arrives. If there is any immediately noticeable damage, you must make note of it when signing for delivery.
If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts.
If the carton arrives with the contents exposed/visible, REFUSE SHIPMENT, sign the carrier's paperwork and write "Carton damaged and refused" on it. Please Notify Pizza Patio Pros immediately. We will work with the freight company to have it returned and another unit shipped out ASAP.
On the rare occasion the delivery company damages your item, please write "damaged" when signing the driver's bill and please send photos to email@example.com and we will process an insurance claim on your behalf. Customer service and your satisfaction is of the utmost importance to us so every effort will be made to correct the situation.
You may cancel the order within 24 hours if the item hasn't shipped at no cost to you***WPPO will accept returns ONLY on damaged or defective products. If you feel that your product is defective or has been damaged during shipment, please contact Patio Sanctuary immediately and take photos if you can. If the product is found to be defective, either a replacement or refund may be issued. Any refund issued will be applied to the method of payment that was used at the time of order. If the product was damaged during shipment, we will require for you to provide us with information and pictures of the damaged product including packaging so that we may file a claim with our shipper. WPPO's Return Policy excludes “buyer’s remorse”
As these items are generally expensive to ship, we ask that you please measure to make sure the item you are purchasing will fit in your designated space.
If you received COMPLIMENTARY BONUS ITEMS with your purchase, you will be refunded the order amount, minus return shipping, minus the bonus item cost.
If you cancel your order prior to shipping AND within 24 hours, you will be issued a full refund back to the original credit card used.