Availability:
Estimated Arrival: Between Dec 11 and Dec 16. *ETA to the USA Only
Shipping & Returns: Free Shipping -All orders $200+
This small-but-mighty, slim-line oven is the most compact of the Karma line, which allows for a faster heating time and an accessible price point. This package includes a stainless-steel countertop base to ensure a solid foundation for your wood-fired oven. Available in different colors too!
WPPO LLC is a small family-owned company that prides itself on putting people over profits, quality over quantity and service over self-serve. Using high quality materials, state of the art machinery, advanced technology and an innovative mindset, all the ovens manufactured are tested and designed to meet the needs of every customer. Patio Sanctuary is proud to be one of their dealer partners.
Oven Features
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304 Stainless Steel
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Cooking surface-1 1/4" Pizza Stone/High Heat Fire Brick
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Double-walled steel oven with tight woven fire blanket insulation
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Comes with countertop base in stainless steel
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Extra thick powder coat exterior.
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Built-in thermometer
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Wooden Handle-Stays cool
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Colored Heat Shields/Skins Available
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Cart available
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Cover and other accessories also available
Specs & Measurements
Fuel type: Wood
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Weight: Oven: 100 lbs, 169 lbs total
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Oven including chimney: H 37” W 49” D 25”
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Total height of oven on base to top of chimney stack: 75"
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Interior Dimensions: 20"x 20" = 400 sq Inches of cooking space
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Door Opening: Bottom Width 20” Height 6.125”
Warranty
One Year
WPPO LLC provides a warranty for the oven and its
components (the oven’s body, floor, ventilation, finishes, stand, door, internal dome welding and
accessories). This warranty ensures that these items do not have manufacturing defects or defects in the materials. Some exclusions will apply such as defects caused by incorrect installation. Click HERE for Warranty details
Shipping & Returns
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail and/or phone. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment once the payment has been approved by our fraud prevention system.
Order Shipment:
All items $200+ ship for free- please see below for additional details.
If your order is stock and we then process the charges to your credit card, it will ship between one to five business days from the date of your order, but we strive to have it sent as quickly as possible from the warehouse. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 2 business days of your order, feel free to follow up with us at support@PatioSanctuary.com.
Please note:
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Orders are shipped daily via Fed Ex Ground, UPS Ground, USPS, and sometimes other reputable Freight Companies to the lower 48 states.
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Freight shipping costs are included with any order going ground to the lower 48 states. HI & AK ship by AIR or SEA at additional cost. Please contact us before purchasing if you live outside of the lower 48 states to receive a quote on the additional charge.
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We do not offer Cash on Delivery.
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A phone number will be required by the freight company so a delivery appointment can be made.
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Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
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Any incorrect contact information provided at the time of checkout (i.e address, phone number) that causes a delay in delivery, may cause additional storage fees to be accrued prior to delivery and must be paid by the purchaser.
Damages
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Please carefully inspect the packaging of your item when it arrives. Please take photos of all sides the box if possible. If there is any immediately noticeable damage, you must make note of it when signing for delivery.
If the carton arrives with the contents exposed/visible, REFUSE SHIPMENT, sign the carrier's paperwork and write "Carton damaged and refused" on it. Take photos if possible and please notify Pizza Patio Pros immediately. We will work with the freight company to have it returned and another unit shipped out ASAP.
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On the rare occasion the delivery company damages your item, please write "damaged" when signing the driver's bill and please send photos to support@patiosanctuary.com and we will process an insurance claim on your behalf. Customer service and your satisfaction is of the utmost importance to us so every effort will be made to correct the situation.
Returns/Cancellations
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You may cancel the order within 24 hours if the item hasn't shipped at no cost to you***WPPO will accept returns ONLY on damaged or defective products. If you feel that your product is defective or has been damaged during shipment, please contact Patio Sanctuary immediately and take photos if you can. If the product is found to be defective, either a replacement or refund may be issued. Any refund issued will be applied to the method of payment that was used at the time of order. If the product was damaged during shipment, we will require for you to provide us with information and pictures of the damaged product including packaging so that we may file a claim with our shipper. WPPO's Return Policy excludes “buyer’s remorse”
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As these items are generally expensive to ship, we ask that you please measure to make sure the item you are purchasing will fit in your designated space.
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If you received COMPLIMENTARY BONUS ITEMS with your purchase, you will be refunded the order amount, minus return shipping, minus the bonus item cost.